Privacy Policy

1. Who We Are

This website and related property websites:

pinnacle-penangnewproject.com

cantonment-penangnewproject.com

waterstone-penangnewproject.com

are operated by ER CHUIN ZHENG, a licensed Real Estate Negotiator (REN 45160) representing ESP PROPERTIES SDN BHD. (Agency Registration No. E (1) 0572/5).

We are an independent property negotiator and are not affiliated with, nor the official representative of, any property developer featured on this website unless explicitly stated.

2. What Information We Collect

When you submit an enquiry form on this website, we may collect the following information:

Full name

Phone number

Email address

We do not collect payment information, passwords, identity card numbers, or any sensitive personal data through this website.

3. Purpose of Collection

Your personal data may be collected and processed for the following purposes:

Property Enquiries

Responding to enquiries

Providing brochures, floor plans and pricing information

Arranging property viewings and appointments

Marketing Purposes

Providing information regarding new launches and promotions

Sending updates regarding property opportunities

Providing investment information

Customer Service

Responding to questions and requests

Improving our services

We do not sell, rent, or trade your personal information to any third party.

4. Cookies and Tracking Technologies

This website may use:

Google Analytics

Google Ads Conversion Tracking

Facebook Pixel

Cookies and similar technologies

These technologies help us:

Improve website performance

Understand visitor behaviour

Measure advertising effectiveness

Provide better user experience.

You may disable cookies through your browser settings.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data at any time

To exercise any of these rights, please contact us at: [email protected] or WhatsApps +60124860828

6. Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any third-party websites they visit.

7. Contact Information

For any enquiries regarding this Privacy Policy or your personal data, please contact:

ER CHUIN ZHENG (REN 45160)
Licensed Real Estate Negotiator

ESP PROPERTIES SDN BHD
Registration No.: 202101028609 (1428909-W)
Estate Agency Licence No.: E(1) 0572/5

Office Address:

18-20-A, Gurney Tower,
Jalan Kelawai,
10250 George Town,
Penang, Malaysia.

Phone: +60 12-486 0828
Email: [email protected]

This Privacy Policy is provided for general website privacy disclosure purposes. For legal compliance specific to your business, advertising account, or data collection process, please consult a qualified legal professional.